studentuniverse refund policy24 Apr studentuniverse refund policy
Visit the Travel Clinic website or speak to your travel consultant to make an appointment. You must comply with local government regulations. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. The booking confirmation email or reference number must be given to the accommodation provider at check-in. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. Airlines can change the price of airfare very frequently based on a multitude of factors. If you do not wish to sign up, some bookings will allow you to "Continue as Guest". Yes, your travel credit is good for the same airline as your original flight. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. StudentUniverse (or any of its affiliated entities) acts as a travel agent only. Almost always, latest coupons and promo codes can be found there. First, visit the link for Studentuniverse Refund Policy Coupon Code. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. Most of our deals are available to be purchased online. These policies and rules are binding on you, so be sure to review them before purchase. 5 months later I am still trying to get my $900 back from this scam. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. Your travel credit is associated with your original booking. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. Amendment and cancellation policies differ per hotel. To use your promo code, enter it in the space provided on our checkout page. No compensation is payable in respect of minor changes. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Depends on the airline policy. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. We advise you to print the on-screen confirmation. Any errors in names, dates, or timings on your documentation will be your responsibility if not reported at the time of booking. If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. If your query is not urgent, please expect a delay in receiving a response. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. Please only contact us if your flight is within the next 48 hours, so that we can help those with urgent needs first. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. Always free! You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. You will be given immediate feedback on whether the code worked and if not, why. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. Your travel credit can be found in My Wallet. You can also update your email address to a more permanent one on your account any time. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. The US government keeps a list of travel requirements for all countries at http://travel.state.gov. We know, its very confusing! Your credit is only good for the original airline your flight was booked with, and you'll need to give us a call to rebook. Bad. How do I change or cancel my flight ticket? Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Please ensure you read the credit details and then give us a call when youre ready to book. Minimum stay and maximum stay rules apply to return and multi-stop flights. For all online air bookings, full payment is required at the time of purchase. StudentUniverse is not an insurance company. studentuniverse.co.uk/students/package-travel-rights, studentuniverse.co.uk/students/privacy-notice, ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. There are also plenty of travel deals available to all young people (18-25 year-olds). By purchasing a ticket from us, you give StudentUniverse explicit consent to contact your school to verify your current enrollment status. increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). :). Please note that for all air bookings a service fee of up to 16 will apply. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. Beginning October 1, 2021, if you plan to use your state-issued ID or license to fly within the U.S., it is your responsibility to make sure it is REAL ID compliant. We really cant speak to any insurance questions. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. I had leave revoked in the military and had to cancel my trip. Student hotels & hostels Please note, you may not meet the eligibility requirements and may be required to obtain a visa. StudentUniverse AU has got you covered. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. Airlines can deny boarding without the proper identification. If this is not the case, you must let us know. Write a Review. Final payment is due 60 days prior to the tour start date. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. You will need to input your traveling companions' details before entering your credit card information. If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. The short answer is no. A refund must never exceed the original payment amount. Most airlines have issued one free change and you may be eligible to cancel for future credit. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. If you want to pay separately, you will need to make multiple purchases. We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. Become a FREE member to access our exclusive student travel discounts. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. Please speak to one of our consultants for further details. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. However, you can use a debit or credit card with a billing address outside the United States and Canada for all purchases. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. +1 617 321 3281 if you booked online through our website. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. We are a Member of ABTA, membership number W325X. If you do not see a travel credit and believe you have one, please give us a call to confirm. you will be asked to show the childs full unabridged birth certificate. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. Please know that we understand and empathize with your frustration over this situation. Additional fees for baggage may apply. Refund Policy. All refunds will be delayed until the situation stabilises. Search for the total number in your party and log in (or Sign up) as yourself. Occasionally a travel service provider may have to make changes to your original booking. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. When youre ready to use it, you can check flights on our website to have an idea of what you want. All rights reserved. So call once, get in line and hang tight! Travel for less and live for more with deals, contests and more. Yes, and this depends on the airline's policy. All refunds will be delayed until the situation stabilises. All airline tickets must be issued in the name of the passport/photo identity holder. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. Am I eligible to purchase a ticket? If you do not wish to cancel online we can help you faster if you provide as much information as possible when you reach out to us please provide the following information: Please dont! Student universe uses tripmate for their insurance policies and they're a complete scam. If any dispute arises between you and us, the laws of England and the jurisdiction of the English Courts will apply. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. We advise travellers to retain sufficient local currency to meet these charges. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. This table is for informational purposes only. If you look up reviews of tripmate, you will see 1 star across the board. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. Call us when youre ready to rebook and we can help you use credit. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store.