mazda soul red crystal paint problems24 Apr mazda soul red crystal paint problems
What is the name of the pen, where can I find it? Go through Mazda's website and file a warranty complaint. It appears that the paint is not bonded to the metal underneath the paint. and plentiful. The other is a final coat. This website uses cookies. Take care of it and youll be fine. I did what somebody else did online and used the online Mazda customer experience center. don't want a repeat issue. I have a 2015 CX-5 in soul red with over 300k km of mostly highway miles and while I have paint chips, they arent proportionately any higher than any other vehicle Ive owned in any colour. . I have a lot of chips on my car & am taking it to dealer but don't know if they think they are responsible or not. Looking at coming back to an Mx5 after 2 years and wondering what the experience with the Soul red crystal paint (ie the new paint) is, I have obviously seen all the horror stories on the CXs about stone chips x 1000 and paint peeling , not really seen anything on MX5 forums though apart from trouble colour matching for . Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. I purchased a new MX5 in soul red in September 21. Conshohocken, MON - FRI: 8:00am - 5:30pm Used Mazda for Sale in Victoria, TX. Another person claims that their dealer counted over 300 chips in their CX-5 (no MY cited) and the dealer wants the owner to help pay for the repair. 1400 miles on my black cx30 and i have washed it a number of times and nothing to be seen. I have seen many people complaining about this issue with Mazda online, it needs to be investigated for a possible class action law suit. Mostly on the hood and front of the vehicle but there are several all around As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. See the used 2023 Mazda CX-50 priced at $34,298. We followed the directions carefully. We were careful not to put on the layers very thick. Below are three of the affected vehicles: Two years ago, Mazda confessed that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. The car sits in the driveway 99% of the time with direct sun. I wrapped mine in $21 worth of off brand carbon fiber vinyl and am quite happy with it. Then, apply the second coat of colour. And a ceramic coating for the entire exterior of the car, minus the windows. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. Told the dealer about flaking, they took pictures and sent to Mazda and Apply a first effect or anchoring coat, and then a second more even, extended and regular coat to the entire surface, without overloading the edges. It's costing my insurance company $4000 to repair. Wayne For a better experience, please enable JavaScript in your browser before proceeding. Mazda said I need to take it to a body shop and take car of it on my own. It requires color matching and a process that technicians need to follow. I also have a 2017 Mazda CX-5 with the Crystal Soul Red paint and I am having small chips Contains hate speech or attacks an individual, Nudity, pornography, or sexually explicit content, 2021 Mazda CX-5 Grand Touring AWD For Sale, 2020 Mazda CX-5 Grand Touring AWD For Sale, 2019 Mazda CX-5 Grand Touring AWD For Sale. me that the 2018 Red was the first time Mazda did a 4 step paint on their cars and they did I believe that there are other products on the market that will not turn yellow, although I am unsure of the different costs involved. To make it easier to reproduce and speed up this complex colour, follow the following steps: First, use the spectrophotometer to get an accurate colour reading.Take a measurement in the area adjacent to the damage to be repaired in order to optimise integration of the part in the bodywork. I have checked the warranty and it should be covered so fingers crossed. The CX-5 was Mazda's top selling vehicle last year at 112,235 units, and the Soul Red Crystal color will be expanded to other Mazdas as well, according to the OEM. So I got my phone out and search for "Mazda Soul Red Crystal Metallic paint problems" and found a lot of post about that color having chip problems so I went with the Deep Crystal Blue Mica. Apply two regular and even coats over the entire surface.This will provide extra chemical and mechanical resistance to the finish and prevent the clear coat from copying the structure of the base, which could lead to possible painting defects. Less is better. After they painted it there were 2 colors of paint. I have a number of paint nicks One of the best car buying decisions we've ever made -- just a wonderful vehicle that feels very luxurious at a budget price! flaking of every time I drive it. This color was a $700 dollar option and the paint . A look at the repair process for spraying Mazda 46V, Soul Red Crystal Metallic. Been using Also please check out the take a while so the paint work is just deteriorating while I wait. Small Business I feel like I could just wipe the paint off if I tried lol but they are beautiful colors. The paint is fading on my 2014 madza . The dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the front and back bumper, and hatch). TouchupXS-Perfect Match For Mazda CX-5 46V Soul Red Crystal Metallic 2oz Touch Up Paint 5.0 (1) $2799 FREE delivery Mar 10 - 11 Harpy Motors Touch up Paint Pen & Clearcoat Compatible with 2016-2018 Mazda CX-5 45P Sonic Silver Metallic -Color Match Guaranteed No reviews $2395 FREE delivery Mar 10 - 16 Small Business This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. As we have seen, the greater complexity of this colour lies above all in the correct adaptation of the products and time available for the repair. The. By the way I was at the mall yesterday and did see several 2017 or later CX5's in the parking lot of various colors. Here's how the repair went. My white 2015 CX5 looks rusty on the doors behind the wheel wells in a splash No idea, but I would guess that it probably isn't. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. This way, you will find out the ideal number of layers to apply for a correct colour reproduction.Apply the first coat with full coverage of the paint test cards. It's a frequently reported issue online with the red 18's, but I'm not sure about other years or colors. This. New 2023 or 2024 Mazda for Sale near Las Vegas, NV. Torque News has been following the new 2018 Mazda CX-5 Grand Touring purchased by one of our colleagues. I heard back a couple days later and they started an official case file for me. For my 2017 CX-5 it's 46V. Its not just the red either. Adjust paint viscosity according to relative temperature and humidity. After they painted it there were 2 colors of paint. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. Do not opt for this colour!! Apply 2-3 coats of Base coat leaving 10-15 minutes flash time between coats. The marks are all over my car and I have owned this car less than 2 months. the dealer even told me the manufacturing plants have gone to a thin coat of paint and A Road cyclists who drives a CX30 on the odd occasion New here but this is a topic I figured I would bump. new 2023 mazda cx-50 2.5 s preferred plus package for sale in las vegas, nevada. Two of the colours that I like. (My other worry is that if the paint is flaky, when its time to remove the paint protection film, itd probably pull the paint off with it.). Color is soul red. How did you get on with your touch up pen? Step one is to clean the area. All automotive paint colors require mixing 1-1 with Reducer. pads left in the engine bay and some seals in the door frames were damaged or missing. put on when i bought it, and over the next 6 months, had more and more chips with no This is extremely important to have this level in training, especially when technicians are not required to have a license to repair your car in the state of Pennsylvania. About 2 months in, I noticed paint chips and it has only gotten worse. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing, I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. 2. take it further with fair trading if they dont come to the party. on the bumper and some on the door and inside the door well. (tiny gravel at a highway construction site) the body shop that's repairing it said they've never seen that much damage on a car that new. The only places that don't have chips is the roof and the tailgate. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. In Stock at Toyota of . The car is less than a year old and has at least 20 chips on the hood. S Soul Member : UK Spec Mazda CX-5 Soul Red SportNav+ w/ Safety Pack Jul 10, 2019 #2 ralf11 said: We encourage you to give us a call at (877)-692-7776 to set up your appointment with 3D Collision Center. I have not traveled in areas that would merit this amount of chipping. I swear every time I touch mine another scratch happens. He said they could get it repainted but it would take 3+ weeks. Maybe because we have 4 dealers within a 20 mile radius. Come join the discussion about performance, modifications, troubleshooting, purchasing, maintenance, and more! 15 Paint problem of the 2017 Mazda CX-5 Failure Date: 12/22/2017 There is a defect in the red soul crystal metallic paint. This colour is very attractive because of its rich and distinctive appearance, on top of being the colour of choice for many buyers. Create an account to follow your favorite communities and start taking part in conversations. Haverford front and back bumper, and hatch). oz. Gray had a few small chips on the hood, the red had quite a few small chips though it may have been a year older but nothing crazy like in some fof the pictures floating around, white (not mine, I think it was a 2017) was clear as was the blue. Given this paint is an extra charge I would not expect this. To formulate this difficult to match colour, make full use of SINNEKs W6000 Series water-based system. I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. Drove my previous vehicle for 10 years and didn't have as many paint chips as I do on this after only a year. Mazda CX-5 Eternal Blue Mica. same (different sizes, but all are little chips like a hole just fell out of the paint). Sales: (406) 721-1381 | Service: (406) 721-1381 | 1776 Stevens Ave Missoula, MT 59801. We have done such touch-up repairs on dozens of cars and we would say that Mazda's kit provides a result at least as good, if not better, than the best results we have gotten in the past on other brands. A Mazda Australia spokesperson said this price increase is due to supply chain constraints, as . My car is 1 year old, soul red crystal metallic paint color. The CX-5 has performed flawlessly with zero issues. My car has metal exposed all over the car which means it will rust. Soul Red Crystal Metallic paint: $595. any recourse? This is a great option if you don't live near any stone filled highways or side roads. Do I have Of course I went to go inspect the soul red for abnormal amounts of paint chips. now are telling me that they haven't been having any complaints and the updated paint is But, it's not cheap, so prepare to spend a few thousand or so for that level of protection. were always looking up the latest news from car manufacturers, from paint problems to repair procedures. Not a There were sanding The secondary issue is that to paint correct a SRC is tremendously hard to do due to the paint process. In December 2019 they finally gave us the go ahead to drop the car at the NOT HAPPY! Went to see one at a Mazda dealer (used cars), and the hood was all chipped on the front, and many down drivers side, some to bare metal. Published on February 3, 2022 in Pre-owned vehicles by The Car Guide. The CX-50 with a VIN of 7MMVABCM1PN106855 is located in San Antonio, TX, has 1,954 miles, is Soul Red Crystal Metallic with a 2.5L I4 16V GDI DOHC engine and Automatic transmission. Im just anal and got the front end of my 3 clear wrapped. Extreme paint chipping (down to the primer/metal) on the hood primarily. Is there any warranty on paint for these cars. Anyway, I'm posting to see if anyone knows whether the chipping issues have been solved sine the 2018 model year. The color is a knock-out and if there is a better red on the market today we haven't seen it. - Assembled in Mexico - Ownership Rating: A. to inspect it at the end of March but found the car had spots and runs in the paint and all In order to optimise the colour matching of the part, make colour tests on 3 different paint test cards. I'm Le migliori offerte per Vernice + Lacca + Primer/Stop ruggine per Mazda Mx5 Soul rosso 41V riparazione graffi penna sono su eBay Confronta prezzi e caratteristiche di prodotti nuovi e usati Molti articoli con consegna gratis! Check out our Honda of Freehold used inventory, we have the right vehicle to fit your style and budget! Place can (s) on a paint shaker or ensure the paint is fully stirred before reducing. I I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. You can see the tip in the video. How can I have so many paint chips on my car? the car, about 10 months now, keep well in a roof garage. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. I had 3M film installed with less than 100 miles on the vehicle. The paint on the CX30 is THIN! An issue Mazda has known about and refuses to address. Was: AU $24.00. . See I eventually got a call, and they told me they'd been in touch with our dealer and instructed them to do the repair, so I simply made an appointment and went from there. In Stock (3) TEMPLATE. dealership. It returned to the dealership in early March and we were finally called Mazda says of the special blend "Its unique three-layer paint process uses the changing light to create a sense of movement, even at standstill." The OEM process utilizes an exotic tri-coat system made up of a black color coat followed by high brightness leafing aluminum layer, then is topped with a clearcoat. thats where the problems come from. Also, as far as repaints go, this color is horrifically hard to match. Hi everyone. Is it so complex to obtain an accurate reproduction of this colour in the body? A high-end ceramic coat is almost mandatory on new cars these days if you want the factory paint & clear coat to be as durable/protected/unblemished as possible. One big one in particular happened in the first 5k miles (mostly just bad luck with some road debris). They filed an initial report up to Mazda HQ and they told me to We feel its our job to let car owners like you know about the problems of specific car manufacturers. I take care of my care especially since I was so excited to buy this car Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. kms city driving. NEW INVENTORY. They're repainting the entire vehicle except for the tailgate and rear bumper. the options and features include: . and the vehicle has met or exceeded all of the owner's expectations. Is it THAT bad? I experienced the same issue with Crystal Soul Red Mazda CX-5. Content will be removed if CarGurus becomes aware that it violates our policies. Press question mark to learn the rest of the keyboard shortcuts. in December of that year. E. sinnek@sinnek.com, Differences between Mazdas 46V and 41V colour codes. Paint on soul red chipping and flaking very easily. Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. But bear in mind this was over 2 years ago for us, so I'm not sure how Mazda is handling this issue right now. Commuter cars usually have very thin paint on them to save on money and weight. bring it in for a complete look. now repainted TEN (10) CX-5's so far with another half dozen scheduled to be done. The hood, which is I found the "email us" link at the bottom of this page and sent them a message explaining the problem, telling them I'd seen other reports online of people getting their cars repainted/repaired, and asking what my next steps should be: http://mazda.custhelp.com/ . He also says he has AU $23.73. Next the tinted clearcoat is mixed using Vibrance Collection VM4350 Vivid Ruby Tinter and applied to the vehicle. Not one stone chip in the paint to speak off. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Since this is global issue about Mazda CX-5 2017/8 Soul Red Crystal paint quality is bad as easily getting stone chipping & scratches, we would like to have this petition to inform Mazda Worldwide to look this seriously and bring solution (FOC) to all of us Mazda CX-5 owners especially who bought Soul Red Crystal color paint. Change.org Uh oh. Anything and Everything Mazda CX-5. The colour of the different areas of the bodywork may vary slightly if the vehicle has previously been repainted.Performing this measurement will help to choose the most accurate colour shade in the colour management software. I took my car there and dropped it off after being told it would take 1 week to paint. Step one is to clean the area. Is Mazdas CX-30 The Brands Best Two-Row SUV For Drivers? . I contacted Mazda corporate. During the first maintenance visit, we picked up the Mazda touch-up paint kit and opted to give it a try to see how well it could hide scratches in the special Soul Red Crystal Metallic paint. 2016 mazda paint 25d snowflake white, 34k crystal white, 35j stormy blue, 38p liquid silver, 41g zea. If so, the thinness of the paint is not specific to Soul Crystal Red colour only. Hi everyone. AU $29.66. color car. I have had a good experience with the dealer warranty claim accepted and Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. It may not display this or other websites correctly. Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM3KFBAM4P0196918 Get all the answers to any question you could have in our repair wiki. There were many, many tiny chips on the hood and A pillars. MazdaCustomerAssistance@mazdausa.com 1-800-222-5500 Executive Contacts Mazda North American Operations Customer Experience Center Primary Contact Tom Donnelly Vice president, U.S. sales and retail operations 7755 Irvine Center Drive I've also read the paint is hard to . I have a 2014 in white. Although never lean against it. Mazda is having problems with their sole red paint and a lot of people are complaining about this issue. I'm glad I came across several posts about the red paint not holding up on the 2017 CX-5. We're doing our best to get things working smoothly! We dont begin any repair before doing so because thats the type of service you should expect out of a body shop. Mazda CX-9 for Sale in Henderson, NV. It barely touched something and it is is scratched all the way down to the metal. Mazda's 46V Soul Red Crystal colour code is a three-coat reddish colour (candy effect) which, due to its composition and complexity, may give rise to matching difficulties for the bodywork and paint shop professional. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (, Nissan Does Not Want Recycled Parts in All Collision Repairs, OE-Recommended Steel and Aluminum Wheel Repair Standards on All Nissan Vehicles, Mercedes-Benz Does Not Want Aftermarket Parts Used on Collision Repairs, Why You Should Always Insist for OE Collision Replacement Parts, Volvo Does Not Endorse the Use of Approve Anything but Genuine Volvo Car Replacement Parts. Picked Machine Grey. paint chips around the car including the roof. I should have to do that for a brand new car. They also need to be continually checking repair procedures released by a cars manufacturer before they even begin a repair. In addition, it is easier to blend. Pre-Owned 2022 Mazda CX-30 2.5 S Select Package AWD Soul Red Crystal Metallic in Lake, IL at BMW of Lake - Call us now 815-893-7098 for more information about this Stock #43971 to the dealership for inspection. the most flexible metal panel, has 13! Over the past few years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. I also have a clear wrapping covering the entire front bumper, and the first half of the hood. My dealership told me mine is the 3rd they repainted. type pattern as well as up the hatchback. They were extremely responsive. claimed chips caused by the stone!. I inspected the car 5 times and rejected the Yes, my wife's CX-5 2018 chipped if you looked at it wrong. The content of this field is kept private and will not be shown publicly. How thick your paint is doesn't affect how prone it is to chipping. I can only speculate that the paint might be extremely thin and not adhering to the metal as it should. I will never purchase anything from Mazda again. The paint chips excessively when it is being hit by road dirt/stones. Free postage. SUN: Closed. They did a complete sand and repaint on the car. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. . The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Finally, an effect coat, which will help to correctly direct the metallic particles of the colour. That way, we are current and are able to give you the highest level of auto repair that you deserve. Mazda CX-5 owners have reported 15 It is, but if you dont care, it wont bother you. I hope this is a good sign, but it's still early days. problems related to paint (under the structure category). Thank you. Woes of the Soul Red Crystal Color - Touch up paint? Both are very bright and shiny colours, but the 46V Soul Red Crystal colour is the brightest and hast the greatest aesthetic impact, because it has 20% more colour saturation and 50% more depth than its predecessor. I took out paint protection insurance which was a waste of money. It has to be a certain thickness to meet durability / adhesion standards. Our team of technicians are I-CAR Gold Class Certified, which is the highest level of certification a technician can receive. Diese*r Petitionsstarter*in setzt sich fr Dinge ein, die ihr/ihm am Herzen liegen. The Service Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. [Soul Red Crystal is] more . This is primarily because the paint is so thin and doesnt have a thick enough layer to absorb the harsh sun, creating several chips across the car. I have purchased a new Nissan, Honda and Subaru in the past and none have had this problem. I haven't seen many internet posts about it after summer of 19, so perhaps they did get it figured out. See All rights reserved. first 12 months but I have contacted the dealer and the inspection is next We're not considering it all that seriously since we love our car and don't see big changes on the 2020 that would warrant starting all over with our payment, but the one and ONLY reason we'd consider it is to get that beautiful metallic paint back. You are using an out of date browser. I expected Mazda to say no to the repaint because, while there were more chips than I expected on a year old car at the time, I didnt think it was enough to justify. Its in all of them, but soul red is especially bad.
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